Be advised that we are experiencing an issue with the medication profile viewer in HEALTHe NL whereby all prescriptions for a particular drug may not be displayed. We have confirmed that the most recent prescription for all medications that a patient has presented to a pharmacy are in the Medication Profile viewer. Only past prescriptions that have been copied are affected. There is no case in which a medication that has been filled for a patient is missing from the Medication Profile view.
To obtain support for the HEALTHe NL Viewer, please contact your local Regional Health Authority Service Desk
HEALTHe NL is the Province's electronic health record, and as such, it provides additional information to you at the point of care. HEALTHe NL consolidates information from a variety of source systems across the province. While continuing efforts are applied to ensure accuracy and completeness, HEALTHe NL is not an exhaustive source of information. Patient data may exist in other RHAs, community health, private clinics or pharmacy databases. All pharmacies in the province are now connected to the Pharmacy Network. To see a comprehensive list of connected pharmacies please click here to visit the NL Pharmacy Board website.
Personal health information accessed through HEALTHe NL must be used in accordance with legislation, such as the Personal Health Information Act, applicable codes of conduct, user agreements, and organizational policies and procedures. Access to the information contained in HEALTHe NL is subject to audit and inappropriate access will be investigated and may lead to withdrawal of access to HEALTHe NL and/or other sanctions as appropriate.